Terms of service

Last updated: October 3, 2026

Welcome to Marina Jewelry. These Terms and Conditions ("Terms") govern your use of marina-jewelry.com (the "Site") and any purchase you make from us. By accessing the Site or placing an order, you agree to these Terms.

1. About Us

Marina Jewelry is a brand offering faith-inspired jewelry. The Site and all sales made through it are operated by Katom Quality Products Ltd, a company registered in Israel (company no. 514296615), with its registered office at PO Box 4715, Ganey Tikva, Israel ("we", "us", "our"). Katom Quality Products Ltd is the seller of all products sold on the Site.

Mailing address: PO Box 4715, Ganey Tikva, Israel. Alternative address for customers in the EU: 67 Yigal Alon St., 4th Floor, Tel Aviv 6744317, Israel. Email: Email: info@marinaholyland.com. Phone: +1 (470) 279-5236.

Our store is hosted on Shopify Inc.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on the Site. By placing an order, you confirm this is the case.

3. Products

  • We describe metal content, plating and gemstone type as accurately as possible on each product page. Slight variations in color, finish and stones may occur because of natural materials and differences between screens.
  • We may limit quantities, discontinue products, or correct errors in descriptions or prices at any time.
  • Our products are sold for personal use. We may limit or cancel orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

4. Orders, Pricing and Payment

  • When you place an order, you make an offer to buy. A contract is formed when we send you a shipping confirmation. We may decline or cancel an order before then, for example in cases of suspected fraud, pricing errors or unavailable stock. If we cancel after you have paid, we will refund you in full.
  • Prices are listed in US dollars (USD). Applicable US sales tax is calculated and shown at checkout.
  • Payment is processed securely at the time of order through PayPal or PayPlus. We do not store your full payment card details.
  • You are responsible for providing accurate billing and shipping information.

5. Promotions and Discount Codes

  • Unless stated otherwise, only one discount code may be used per order, and promotions cannot be combined.
  • Discounts and promotions apply only to new orders placed during the promotion period. They cannot be applied retroactively to past orders or used for price adjustments.
  • Discount codes have no cash value and may not be sold, transferred or published without our permission.
  • We may change or end any promotion at any time, and we may cancel orders that use codes obtained or used in breach of these Terms.
  • Specific promotions may carry additional terms, which will be shown with the offer.

6. Shipping, Duties and Delivery

  • Standard shipping is free on all orders. Expedited shipping is available for an extra charge shown at checkout. Estimated delivery times are shown at checkout and are estimates, not guarantees.

  • United States: any import duties are included in the price. You will not be charged anything on delivery.
  • Other countries: import duties, taxes and customs fees charged by the destination country are not included in our prices and are payable by you on delivery. If you refuse a delivery because of these charges, we will refund the order less any return shipping costs we incur.
  • Title and risk of loss pass to you when the order is delivered.
  • Full details are in our Shipping Policy.

7. Returns, Exchanges and Refunds

  • Damaged, defective or incorrect items: let us know within 7 days of delivery at info@marina-jewelry.com, with your order number and a photo. We will cover the return shipping and send a replacement or a full refund.
  • All other returns and exchanges: you may return unworn items in their original condition and packaging within 30 days of delivery. Return shipping is at your cost. There are no restocking or return fees. For exchanges, we ship the replacement item free of charge.
  • Final sale: pierced earrings cannot be returned or exchanged for hygiene reasons unless they are damaged, defective or incorrect. Items marked "final sale" on the Site are also non-returnable.
  • To start a return, email info@marina-jewelry.com with your order number. Please do not send items without contacting us first.
  • Refunds are issued to your original payment method within 10 business days of receiving the returned item.
  • Customers in the EU and UK: you also have a legal right to withdraw from your purchase within 14 days of delivery without giving a reason. Our 30-day return period already includes this right. To use it, email us a clear statement that you are withdrawing. You pay the direct cost of returning the item, and you are responsible for any reduction in value caused by handling beyond what is needed to check the item. Pierced earrings are excluded from this right once their hygiene seal has been removed.
  • Full details are in our Return and Refund Policy.

8. Cancellations

You may cancel or change an order only before it enters fulfillment. Contact us as soon as possible at info@marina-jewelry.com. Once an order has shipped, the returns terms in Section 7 apply.

9. Limited Warranty

  • All Marina Jewelry pieces are covered by a one-year limited warranty against manufacturing defects, starting from the date of delivery. If a covered defect appears, we will repair or replace the item or refund it, at our choice, and cover the shipping.
  • For solid gold and sterling silver pieces, we also offer lifetime repair at cost.
  • The warranty does not cover normal wear, plating wear over time, loss, theft, misuse, accidental damage, or repairs or alterations made by anyone other than us.
  • To make a claim, email info@marina-jewelry.com with your order number and photos of the issue.
  • Any implied warranties, including merchantability and fitness for a particular purpose, are limited to the one-year warranty period, to the extent permitted by law. Some jurisdictions do not allow limits on how long an implied warranty lasts, so this limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary by jurisdiction.

10. Text Message (SMS) Program

  • By opting in, you agree to receive recurring automated marketing text messages from Marina Jewelry at the mobile number you provide. Consent is not a condition of purchase.
  • Message frequency varies. Message and data rates may apply.
  • Reply STOP to unsubscribe at any time, or HELP for help. You can also contact us at info@marina-jewelry.com.
  • Mobile carriers are not liable for delayed or undelivered messages.
  • We do not share your mobile number or SMS consent with third parties for their own marketing. See our Privacy Policy.

11. Reviews and Customer Content

When you submit a review, rating, photo, video or testimonial ("Review"), you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display, excerpt and distribute it, together with your first name and last initial, on the Site, in emails and in advertising in any medium. We may shorten a Review, but we will not change its meaning. You confirm that your Review is your honest opinion, that you own the rights to any photos or videos you submit, and that it does not infringe anyone's rights. We may remove any Review that is unlawful, offensive or unrelated to the product.

12. Intellectual Property

All content on the Site, including product designs, photography, text, logos and graphics, belongs to us or our licensors and is protected by copyright and trademark law. You may not reproduce, distribute or use it without our prior written permission.

13. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose
  • Interfere with the Site's security or functionality, or introduce viruses or malicious code
  • Submit false or misleading information, including when placing an order
  • Scrape, copy, resell or commercially exploit any part of the Site without our consent

14. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages arising from your use of the Site or your purchase of products, including loss of profits, data or goodwill. Our total liability for any claim will not exceed the amount you paid for the order giving rise to the claim. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited by law, and nothing in these Terms affects your rights under mandatory consumer protection laws.

15. Indemnification

You agree to indemnify and hold harmless Katom Quality Products Ltd and its owners, employees and affiliates from any third-party claims, damages or expenses, including reasonable legal fees, arising from your breach of these Terms or misuse of the Site.

16. Governing Law and Disputes

16.1 Governing law. These Terms are governed by the laws of the State of Israel, without regard to conflict of law rules. If you are a consumer, this does not deprive you of the protection of the mandatory consumer protection laws of your country, state or province of residence.

16.2 Informal resolution. Before starting any claim, please email info@marina-jewelry.com and give us 30 days to resolve the issue. Most concerns can be settled this way.

16.3 Customers in the United States: arbitration and class action waiver. Please read this carefully; it affects your rights.

  • Any dispute between you and us arising from these Terms, the Site or your purchase will be resolved by binding individual arbitration, not in court. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, may be conducted by video or in writing, and is governed by the US Federal Arbitration Act. The arbitrator may award any relief a court could award on an individual basis, and the decision is final.
  • We will pay all filing and arbitration fees for claims under $10,000.
  • Class action waiver. You and we may bring claims only individually, and not as a plaintiff or class member in any class, collective or representative proceeding. The arbitrator may not consolidate more than one person's claims.
  • Mass filings. If 25 or more similar claims are filed by or with the help of the same counsel, they will be administered in batches of up to 50 claims, with one arbitrator per batch.
  • Exceptions. Either party may bring an individual claim in small claims court, and either party may seek court relief to protect intellectual property rights.
  • Opt-out. You may opt out of this Section 16.3 by emailing info@marina-jewelry.com within 30 days of your first purchase, with your name, address and a statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.
  • If the class action waiver is found unenforceable, this entire Section 16.3 is void.

16.4 Customers outside the United States. Any dispute is subject to the exclusive jurisdiction of the competent courts in Tel Aviv-Jaffa, Israel. If you are a consumer, you keep any right you have under the law of your country to bring proceedings in your local courts.

17. Privacy

Your personal information is handled in accordance with our Privacy Policy.

18. General

If any provision of these Terms is found unenforceable, the rest of the Terms remain in effect. Our failure to enforce any right is not a waiver of it. These Terms, together with the policies referenced in them, are the entire agreement between you and us regarding the Site and your purchases.

19. Changes to These Terms

We may update these Terms from time to time. Changes are posted on this page with a revised "Last updated" date. The Terms in effect when you place an order apply to that order.

20. Contact Us

Katom Quality Products Ltd (company no. 514296615), operating Marina Jewelry

Registered office and mailing address: PO Box 4715, Ganey Tikva, Israel

Alternative address for customers in the EU: 67 Yigal Alon St., 4th Floor, Tel Aviv 6744317, Israel

Email: info@marinaholyland.com

Phone: +1 (470) 279-5236